Return Policy

We want you to be delighted with your purchase from Everything Onyi. If you are not, we offer a straightforward return policy.

**Conditions for Returns:** 

1. All returns must be initiated within 24-48 hours of receiving the product.

2. Returns are only accepted for items in their original condition, with all tags and packaging intact.                                                                                                 

  **Exceptions:**

Damaged Goods: If you receive a damaged item, please contact us within 24 hours of receipt and provide photos of the damaged product. We will arrange for a replacement or refund.

**Return Process:**

1. Contact our customer support team at everythingonyi@gmail.com or WhatsApp line(08139061048) to initiate the return process. Please provide your order number and details of the item(s) you wish to return. 

2. Our team will guide you through the return process and provide instructions on how to ship the item(s) back. 

**Restocking Fee:**

For returns that are not due to damaged goods, a restocking fee of 30% of the item’s purchase price will be applied.

 **Transit Responsibility:** 

 Please note that we are not responsible for the transit of any returned goods. We recommend using a reliable shipping method with tracking and insurance for your protection.related to refunds and returns.